The first thing we need to note is that Captain LA’s website is either down, hacked, or the company is sketchy. Clicking on the link to the website only took us to a warning that the site wasn’t secure. Call us unadventurous, but none of us wanted to risk it. We can’t verify what’s on the other side, but we can warn you. Step away, and shop elsewhere. Check below for our list of verified vendors.
It would be safe to say that Captain LA is in Los Angeles, California. However, they are based in Carlsbad, California.
While most other online vendors would include important information about them on its ‘About’ page, Captain LA, unfortunately, does not. Instead, it offers a few sentences with a large blank, white space below them.
Having a weak ‘About’ page can make customers question whether or not this company is legit. Does Captain LA care about its customers, want people to know where its hemp was grown, or its manufacturing or extraction processes?
Transparency is vital for building a great customer base and building trust and a reputation for your company. Another problem with Captain LA is that its reviews are virtually nonexistent, and lab results are not on the website or individual product pages.
This leaves several red flags, as one of the first rules of buying kratom is to look for a transparent company that provides easily accessible lab testing reports. Customers have a right to know what’s inside the products they’re purchasing.
Captain LA’s lacking ‘About’ page and absence of lab results are two serious cons about the company. However, what the minimal biography provided reads well, and some of the products look like they’ve had time and thought put into their packaging and formulations.
About the Company
Captain LA’s goal is to provide its customers with high-quality kratom products. It also claims that all of its kratom is grown in native areas by tribal people who have tons of experience growing and harvesting kratom.
Something strange about Captain LA is that it doesn’t elaborate more on their background story. Something as compelling as the company founder backpacking through the scenic mountains of Thailand and founding an online company after returning is something that could pique the interest of potential customers. It would also be great to learn more about the company processes regarding extraction, processing, and lab testing.
Lack of lab results poses a significant problem because natural alkaloids must be present in kratom products. The use of synthetic alkaloids and additives is normally illegal. Many people use kratom as a natural alternative for managing stress, pain, anxiety, etc. Consuming synthetic alkaloids defeats this purpose.
However, customers can easily locate the company’s contact information on the website, such as its email and phone number. The lack of reviews is also a problem, as it gives no indications whatsoever of whether or not their customer service is poor, whether or not shipping times are quick, and if products genuinely are as good as the company claims.
- Natural and traditional growth and harvesting methods
- Clean website design that’s easy to navigate
- Offers unique kratom/CBD products
- Offers affordable kratom products
- Offers bundles with discount incentives
- Test results aren’t easy to find
- Minimal/no reviews
- About Page doesn’t tell you much about them or how they do things
- All products look the same; not much difference between labeling and packaging
Captain LA carries multiple kratom products. This includes kratom powder, kratom capsules, kratom + CBD isolate caps, and money-saving bundles.
Depending on the kratom strain, capsules cost between $19.99 and $29.99 per bag. The price fluctuates depending on how many grams (or the number of capsules) are purchased. Customers can buy 25, 50, or 100 capsules in each available strain.
Captain LA also offers a special formula: premium kratom powder and CBD isolate, priced slightly higher.
Kratom powder runs between $16.99 and $24.99 for a 15-gram bag, giving customers the option of purchasing 30 and 60-gram bags.
Kratom capsules are no doubt becoming more popular. It’s no wonder — they’re easy and discreet to take, offering people an exact dose that’s easy to take when they’re on the go.
The positives of using capsules over loose powder:
- No fumbling and no mess
- Easy, precise dosing
- Easy to take with you and consume discreetly
- Masks the taste of the kratom
The cons of using capsules over loose powder:
- Usually more expensive, and you typically get less kratom
- Some individuals have difficulties swallowing capsules
- Users must take multiple capsules to achieve specific doses, whereas loose kratom can easily be measured out and consumed
While they do have their downsides, capsules tend to be a popular choice among kratom users who purchase from online vendors. Captain LA made the right choice for the products the company decided to carry.
Honestly, we wouldn’t necessarily say Captain LA is legit — yet. The company could spend more time and effort on the About Page, giving the customer a very clear and open idea of where, how, and why these kratom products are made.
Captain LA could also prioritize listing their lab results in an easily accessible location and consider building their customer base. These actions could lead to more valuable and insightful reviews being published. We’d recommend you skip on Captain LA until the company can tighten its ship a bit more.
Captain LA’s prices are all over the place. Depending on the strain, the number of capsules, the number of grams you purchase, and the formula, these variables affect their product pricing.
Captain LA offers smaller bags of loose powder listed on its website for around $15, while more potent strains go for approximately $25 for the same weight. You can find all of the specific prices on the company website.
Also see: How Much Does Kratom Cost?
The company charges $3.99 for ground, $25.00 express, and $35.00 overnight shipping. Orders in the United States typically arrive within 2-3 days when you choose express shipping and 3-5 days with the ground option.
You’ll be able to return your purchase within 30 days for a 100% money-back guarantee, which excludes shipping and handling fees.
Then again, a lack of reviews makes it difficult to determine whether or not the company’s shipping or return policies are accurate.
Captain LA does not ship to the following states:
Whether you’re a newcomer to kratom or simply looking to switch up your vendors to see what else is out there, we’ve got you covered. One vendor is not like the next and will likely carry vastly different products for very different prices.
Here are three companies that rank much higher on our list than Captain LA. If you’re going to purchase kratom online, you’ll want to go with one of these.
1. Star Kratom
Star Kratom offers lightning-fast shipping, making it a very popular brand. It’s no question that we want our kratom to be delivered fast, and Star Kratom is as fast as it gets. The company also lab tests its products, ensuring all batches are pure and safe.
- All products lab tested for purity
- Quick shipping
- Competitive pricing
- Decent selection
- A smaller selection of products compared to some other vendors
2. VIP Kratom
VIP Kratom sounds like a luxury kratom brand, and that’s because it is. The company’s prices are higher than average; however, the products are worth every penny.
- Great selection
- High-quality kratom
- Wide range of strains
- Glowing customer reviews
- All products are lab tested
- A bit on the pricey side (but totally worth it)
3. Kona Kratom
Kona Kratom is another reputable leader in the kratom industry. Offering its customers the highest quality kratom products, all of which are lab-tested for safety.
- Good variety of products
- Reasonable prices
- All products lab tested
- Glowing customer reviews
- Prices are a little higher than others
Captain LA may be a good choice if you want to try something affordable, possibly even something near you in California, so shipping is faster. However, if you’re looking for kratom products that are truly premium, we suggest you pick one of the other three vendors we mentioned above.
Captain LA’a product packaging isn’t necessarily dull; however, it could use some switching up to give each product its own identity. The labels are so similar on each product that they sort of blend together.
Fortunately, the company offers a 30-day money-back guarantee if you’re not satisfied.
Still, why take the risk when you have kratom vendors that have more than proven their reliability?