Kratom Vendors

Jackson's Kratom Review: NYC’s Gem

Jackson’s Kratom didn’t start small. With New York City as their first home base operation, they rose to the top in less than a year by educating the public with their on-point blogging until 2013.

In the following article, we’ll cover everything there is to know about the genesis of this fan favorite in the kratom community.

Written by Phil Dubley
Last Updated 1 year ago

Phil Dubley

Natural Health Journalist

Phil is a journalist, writer, and avid kratom user with a background in botany and natural health.

Overall Rating:

Jackson’s Kratom has been playing among premium names in the kratom industry since 2012, offering unmatched purity and potency levels. Stocking a variety of strains, capsules, and powdered leaves, this retailer has overwhelmingly positive reviews.

The vendor is a strong advocate for kratom. They even had an educational blog, though it is now stagnant. Customer support is one of their best characteristics.

Jackson’s Kratom offers highly active support agents — eager to solve any problems — and many ways to contact them, such as toll-free telephone numbers.

However, there isn’t any information about the company or its products — including whether kratom is tested or not.

Vendor Rating: 3

Aka GMP Certified no
Pricing $18 — $349

Jackson’s Kratom

3 / 5
Ranked 83 out of 190 vendors

Although their prices might seem more expensive and they’re not certified by the American Kratom Association, the company has been around for a long time and has incredibly satisfied customers.

We wish they would provide proof of lab testing or other information that could allow us to trust them more. As of now, kratom is unregulated in New York, meaning there are no laws in place to protect consumers. Vendors have to go out of their way to prove legitimacy, and not testing kratom puts customers at risk.

Jackson’s Kratom is extremely expensive in general, but it’s even worse, considering they don’t bother proving the quality or safety of their products. Also, there’s no mention of a return policy, so you are probably out of luck if you aren’t satisfied.

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About the Company

If it’s your first time visiting Jackson’s Kratom, you’ll notice President Andrew Jackson. This founding father — seen on the $20 bill — is all over the place, embellishing both the website and the product packaging.

The web layout remains austere but user-friendly and easy to navigate. Even though the brand used to post informational blogs regularly, it went radio silent in 2013, with few and occasional product pictures dating back to 2014 or 2016.

Jackson’s Kratom offers a decent online shopping experience, but it’s due for an update. However, their killer reputation has outlived their original New York home base, catapulting them into the top of the kratom retailers’ tier lists.

There’s no information about the company, its owner, or where the kratom is sourced. It also doesn’t mention testing the kratom for purity.

Pros & Cons

  • Carries capsules, whole leaf, and powder
  • High-end kratom
  • Excellent customer service
  • Great online reviews
  • Good enough selection
  • Not AKA-certified
  • Very expensive
  • Doesn’t mention lab testing
  • No information on the company or its products
  • No mention of a return policy

Jackson’s Kratom Product Reviews

Although this retailer isn’t well-known for its large selection of products, they claim only to offer the very best available. If you’re looking for quality kratom capsules, powdered strains, or crushed leaves, Jackson’s Kratom might be worth checking out.

Product NamePrice Range
Kratom Powder$31 – $349
Kratom Crushed Leaf$22 – $91
Kratom Capsules$18 – $90

Kratom Leaf Powder

Kratom powder, made from the dried, pulverized leaves of Mitragyna speciosa, is the most widespread way to take the herb. This retailer, however, focuses mainly on kratom capsules, which we’ll delve into later.

The powdered strains available include the following:

  • Bali
  • Red Vein Borneo
  • Elephant
  • Thai
  • Maeng Da
  • Green Borneo
  • Green Malay

Capsule Ready

If you’re looking to make capsules at home, Jackson’s Kratom offers Capsule Ready powder, which goes through several processes to remove stems and veins. This product averages $31 to $299.


On the other hand, if you wish to dissolve your kratom in a drink, then UltraFine might be the perfect choice, as it has a similar consistency to flour. It costs $36 to $349.

Kratom Crushed Leaf

This is what it sounds like, kratom leaves that are crushed instead of powdered. It’s excellent for brewing kratom tea. This product’s price range is around $22 to $91.

Strains Offered By Jackson’s Kratom

  • Maeng Da
  • Thai
  • Red Vein Borneo
  • Bali

Kratom Capsules

Made from gelatin and filled with pulverized kratom, capsules will help you avoid the bitter taste of powders. Even though you might need to take a few more to achieve your desired effects, they work great and are easy to transport. Bottles average between $18-90.

Jackson’s Kratom’s Maeng Da

Experienced users rave about Maeng Da‘s powerful and effective pain relief with stimulating and euphoric undertones. Bottles cost around $18 to $270.

Jackson’s Kratom’s Green Borneo

One of the most balanced strains around, Green Borneo boosts your focus and concentration, helping you get out of bed even when it seems impossible. This variety averages between $19 and $30.

Jackson’s Kratom’s Green Malay

Green Malay brings stimulation, relaxation, pain relief, and cognitive support with few side effects. This product retails for around $20 to $101.

Other Capsules Offered By Jackson’s Kratom

  • Bali
  • Red Vein Borneo
  • Elephant
  • Thai

Is Jackson’s Kratom Legit?

Locating a legitimate kratom vendor you can trust 100% isn’t child’s play. While most vendors claim to sell pure and authentic Mitragyna speciosa, several dealers cut their products with a foreign substance or even different strains to “mix and match” cheaper, blended results.

Jackson’s Kratom doesn’t mention putting its products through any testing, so it’s a little difficult to recommend them confidently.

This seller has a wide variety of products and offers zero shipping charges, helping outweigh the somewhat overpriced fees.

What You Can Expect To Pay

This is one of Jackson’s Kratom’s downsides. The capsule-ready powder is around $31, and the lowest powder increment of two ounces will cost you $36 for ultra-fine. Comparing these prices with other companies, Jackson’s Kratom is not selling wholesale kratom as “cheaply as possible.” In fact, it looks more like they’re pushing overpriced powdered strains.

The most extensive kratom powder bags cost a surprising $299 for capsule-ready powder and $349 for ultrafine. Other brands offer the very same thing for only $90.

Still, their pre-made capsules’ fees aren’t as outrageous as their other products, considering bottles barely reach a $19-$80 price range. On the other hand, crushed leaves are $22 for two ounces, $45 for five, and $91 for ten.

Accepted Payment Options

Jackson’s Kratom offers several payment options, including bank transfers via CoinPayments, credit/debit card payments, and postal money orders.

Jackson’s Kratom Coupon Codes

Although most promo codes and discount deals shared on the web’s homepage are seasonal, you can get your hands on promo codes and discount vouchers by subscribing to the newsletter. Jackson’s Kratom also sends free accessories and random discounts on purchases that match specific criteria. Do these discounts make the prices more reasonable? Possibly, but that would mean steep discounts.

What Other Customers Say About This Brand

Even though this retailer doesn’t feature customer-generated reviews, many Reddit users and online members of the kratom community have openly expressed their opinions and complained about the overpriced powdered strains.

For example, I Love Kratom’s forum gave this vendor an outstanding 93/100, claiming their products’ quality was among the very best on the market. A regular poster even praised Jackson’s Maeng Da as a “do it all” strain.

Whereas on Reddit, opinions might be a bit more controversial. One Reddit user said that although Jackson’s stuff might be decent, he can’t go around without considering its inflated prices. Another even complained that their stock is limited to a mainstream, local store-like selection. Lastly, a Redditor topped it off with positive insight: “I like Jackson Kratom personally… they do well for [me], and I keep giving them business.”

Shipping & Returns

On the bright side, Jackon’s offers free shipping with every purchase. However, it’s still crucial to keep in mind that they only ship within the USA.

Jackson’s Kratom doesn’t ship to Vermont, Indiana, and Wisconsin, and they avoid delivery on federal holidays.

Jackon’s does not accept returns once the package leaves the facility. We recommend thinking things through before making an order, as the retailer claims CCTV monitors the shipping department to avoid sending out wrong or faulty items.

Best Alternative Kratom Vendors

If buying from Jackon’s seems too risky or expensive, we don’t blame you.

We’ve narrowed down our top-three favorite online kratom vendors. These trustworthy companies won’t disappoint you and can help you get your hands on those unique strains you’ve been craving.

Plus, each vendor offers a 30-day money-back guarantee on opened and unopened products, making the purchase risk-free.

These companies put their kratom through rigorous testing and make the lab reports available. Even with all of this, the prices are competitive — you’re not stuck breaking the bank for quality.

1. Star Kratom

Aka GMP Certified yes
Pricing $35 — $95
Verified Vendor

Star Kratom

4.9 / 5
Ranked 2 out of 190 vendors

Coming up strong in the market, Star Kratom stays faithful to its name by offering unbeatable logistics and fast-as-lightening turnaround times.

Although this store might limit its strain selection to more mainstream varieties, its loyal, cult-like following keeps purchasing what they like to call “the freshest products in the market.” Star Kratom is a considerable alternative due to its remarkably low prices and top-notch quality.

Star Kratom’s top picks:

  • Red Bali
  • Green Maeng Da
  • Green Malay

2. Kona Kratom

Aka GMP Certified yes
Pricing $45.00 — $115.00
Verified Vendor

Kona Kratom

4.95 / 5
Ranked 1 out of 190 vendors

Kona Kratom has been on our tier lists for a while now, considering its affordable, ethically-sourced, third-party lab-tested strains.

If you’ve recently ventured into kratom, this store will save you time and money with specialty sample packs. Once you find what you’re looking for, shipping is on the house on orders over $29.99.

Kona Kratom’s top picks:

  • Green Malay
  • Red Maeng Da
  • Red Dragon

3. VIP Kratom

Aka GMP Certified yes
Pricing $40.00 — $125.00
Verified Vendor

VIP Kratom

4.85 / 5
Ranked 4 out of 190 vendors

Looking for premium kratom is a no-brainer with VIP Kratom. This retailer considers keeping their pristine reputation a priority, and they send back every batch that doesn’t meet its scrupulous expectations.

We know this company’s prices might seem higher than other sellers, but customers say the unbeatable potency and certified purity make the extra fees worth paying. Plus, it’s still cheaper than Jackson’s.

VIP Kratom’s top picks:

  • Red Sumatra
  • White Maeng Da
  • Green Hulu

Final Thoughts: Should You Give Jackson’s Kratom A Chance?

Although Jackson’s Kratom might not be number one on everyone’s lists, we can’t ignore customer reviews. Their available strains seem legit, making them worth checking out if you have money to spare.

You’ll find familiar strains at Jackson’s Kratom, whose outdated but consistent website keeps clients returning for more. You’ll land discounts on bulk orders, free shipping, and remarkable customer service, which turns this retailer into a challenging competitor.

If you want to put your money towards products backed by a guarantee, tested, and much more affordable, stick with Kona Kratom, VIP Kratom, or Star Kratom.

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