Kratom Vendors

Kratom Connection Vendor Review: Great Selection, but What About Quality?

Kratom Connection was started small in 2016, but the homegrown business swiftly grew to encompass multiple employees and a plethora of exotic kratom strains.

Today, Kratom Connection is a popular vendor across the country with locations in numerous states and a heavily trafficked online store.

Despite its widespread appeal, Kratom Connection scores low for a number of reasons.

Below, you’ll find an in-depth review of Kratom Connection, including a look at its product line, its return policy, the quality of the kratom, and much more.

Written by Wade Paul
Last Updated 2 months ago

Wade Paul

Founder & Editor-In-Chief

Wade Paul is the founder and editor-in-chief at Kratom.org.

Rating: 2

Is good customer service enough to compensate for the lack of third-party testing?

Aka GMP Certified no
Pricing $35.00 — $195.00
Verified Vendor

Kratom Connection

3 / 5
Ranked 59 out of 129 vendors

About the Company 

Kratom Connection began its life as a one-man outfit with four basic kratom powders. By 2018, word of mouth led to the expansion of the business. 

As of this writing, this vendor employs seven full-time employees, and its nationwide reach is bolstered by its affordable options and fast shipping methods.

Unfortunately, there is no additional information about the company or its founders available on the website, the company’s social media channels, or elsewhere on the internet. This does suggest a lack of transparency, although some users won’t find this a major red flag.

However, most potential customers will agree that the lack of certification with the American Kratom Association (AKA) and the lack of third-party lab test results are enough causes to look elsewhere for kratom products. There is no guarantee of the quality, safety, or potency of the products from this company, and there is no return policy to instill confidence as you shop.

Pros
  • Free shipping within the US
  • Orders received before 1 PST are processed the day
  • Plenty of positive reviews on the website
  • Good customer service
Cons
  • Can’t always accept credit and debit cards; only accepts Zelle, money orders, checks, and e-checks
  • Limited selection
  • No mention of third party testing
  • Very little information about the company

Best Alternatives

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Kratom Connection Product Reviews

Kratom Connection carries a decent selection of strains in both powder and capsule form. There are no extracts or enhanced powders, though.

Best Kratom Powders

Kratom powder is made by drying and crushing up leaves from the kratom tree. Powder allows you to get super precise when measuring your dose, it’s the most affordable option for buying kratom, and it’s the most widely accessible form of Mitragyna speciosa. Kratom powder has an unpleasant, bitter flavor, so most users either disguise it with a liquid or opt for a more costly delivery method.

Kratom Connection Red Bentuangie Kratom Powder

Bentuangie kratom is mildly exhilarating at low dosages and induces drowsiness at moderate and large dosages. Most users take this strain for relaxation, to ease anxiety, as a sleep aid, and for intense pain relief. These effects are accredited to the high concentrations of 7-hydroxymitragynine, the kratom alkaloid responsible for most red strains’ sedative and pain-relieving effects. Red Bentuangie has unusually high levels of 7-hydroxymitragynine, leading to strong effects for most users.

Price: $35.00 for 100 grams, $69.00 for 250 grams, $125.00 for 500 grams, or $195.00 for 1,000 grams/1 kilogram

Kratom Connection Green Hulu Kapuas Kratom Powder

A close runner-up for the number one spot from Kratom Connection is Green Hulu Kapuas, a cultivar that grows along the Kapuas River in Central Borneo. Green HK is a smooth green-veined herb that’s as elevating as it is inspiring for most.

Users typically note mild exhilaration and moderate clarity from brewing Green Hulu Kapuas. In most cases, there’s also a subtle level of invigoration at medium dosages.

In other words, Green HK is the right strain for those who want a balanced herb that’s as suited for nighttime use as it is for daily activities.

Price: $35.00 for 100 grams, $69.00 for 250 grams, $125.00 for 500 grams, or $195.00 for 1,000 grams/1 kilogram

Kratom Connection Gold Bali Kratom Powder

Most fermented kratom is so strong as to overwhelm the uninitiated, and many of these powders cause nausea and headaches. However, most customers agree that the Gold Bali from Kratom Connection is nicely balanced so as not to be too intense.

Kratom Connection Gold Bali is smooth and subdued with a gentle aroma that brings a smile without the jitters. You may enjoy mild elation and a pleasant state of mind at low dosages.

Price: $35.00 for 100 grams, $69.00 for 250 grams, $125.00 for 500 grams, or $195.00 for 1,000 grams/1 kilogram

Other Kratom Powder Strains Offered by Kratom Connection

Kratom Connection has a relatively small selection of kratom strains available for purchase, although most customers will be able to find something they like among the variety of strain colors. All kratom powders are available according to the same pricing model: $35.00 for 100 grams, $69.00 for 250 grams, $125.00 for 500 grams, or $195.00 for 1,000 grams/1 kilogram. Below is a complete list of the kratom strains sold by Kratom Connection:

Kratom Capsules

Kratom capsules are gel caps that come pre-filled with a measured dose of kratom powder. The gel cap lets you take kratom while avoiding the bitter flavor, although you won’t be able to get as precise of dosing with capsules. Kratom capsules are also more expensive than powder alone.

Kratom Connection White Maeng Da Kratom Capsules

White Maeng Da is a go-to strain for experienced and new users alike who are looking for intense stimulation, boosted focus, increased concentration, and a mild sense of euphoria. The effects typically come on quite quickly and strongly, making this a classic morning strain that’s also good in the mid to late afternoon, especially for students and business professionals.

These capsules each contain 1 gram of kratom powder.

Price: $46.00 for 100 capsules, $88.00 for 200 capsules, $126.00 for 300 capsules, $160.00 for 400 capsules, or $190.00 for 500 capsules

Kratom Connection Green Bali Kratom Capsules

Green Bali is a well-balanced strain that gives most users a powerful surge of energy and a moderate mood boost. Most people who take these capsules feel motivated and revitalized, making them a good option for getting through the afternoon hump. This strain has an unusually high concentration of 7-hydroxymitragynine for a green strain, so it’s one of the most popular daytime pain-relief strain options.

These capsules each have 1 gram of powder.

Price: $46.00 for 100 capsules, $88.00 for 200 capsules, $126.00 for 300 capsules, $160.00 for 400 capsules, or $190.00 for 500 capsules

Kratom Connection Red Bali Kratom Capsules

Red Bali kratom powder is notorious for providing heavy sedation, anxiety relief, and intense relaxation, especially at higher doses. Red Bali has high volumes of 7-hydroxymitragynine, making it a better option for taking at night to unwind after a long day or to relieve intense pain that builds up through the work day.

These capsules contain 1 gram of Red Bali kratom powder, making it easy to take large doses but challenging to get precise with how much you take.

Price: $46.00 for 100 capsules, $88.00 for 200 capsules, $126.00 for 300 capsules, $160.00 for 400 capsules, or $190.00 for 500 capsules

Other Kratom Capsules Offered by Kratom Connection

Kratom Connection has a relatively small selection of kratom available in capsule form, but many of the more popular strains are in stock. Most users who aren’t looking for rare varieties should find something that suits them. All capsules come in the 000 size with 1 gram of powder each, and they’re sold according to the same pricing model: $46.00 for 100 capsules, $88.00 for 200 capsules, $126.00 for 300 capsules, $160.00 for 400 capsules, or $190.00 for 500 capsules.

Below are all of the kratom capsules you can buy from Kratom Connection:

  • Gold Bali Kratom Capsules
  • Green Bali Kratom Capsules
  • Green Borneo Kratom Capsules
  • Green Hulu Kratom Capsules
  • Green Maeng Da Kratom Capsules
  • Green Malay Kratom Capsules
  • Red Bali Kratom Capsules
  • Red Bentuangie Kratom Capsules
  • Red Borneo Kratom Capsules
  • Red Hulu Kratom Capsules
  • Red Maeng Da Kratom Capsules
  • White Borneo Kratom Capsules
  • White Elephant Kratom Capsules
  • White Maeng Da Kratom Capsules
  • Yellow Maeng Da Kratom Capsules

Is Kratom Connection Legit?

Kratom Connection is not a scam company, so you’ll receive your product when you order it. However, there are some downsides to ordering from this vendor that you should consider before spending your money.

First, Kratom Connection does not provide third-party lab test results on its website or by request. Given that the kratom industry is unregulated, it’s always recommended to buy only from sources that provide lab testing to confirm their products’ purity, potency, and safety. You cannot confirm any of these things when buying from Kratom Connection.

Second, Kratom Connection is not accredited by the American Kratom Association (AKA), which is another reason many kratom users turn elsewhere for their products.

Finally, Kratom Connection has no return policy on its website and no customer satisfaction guarantee. That means you’ll be stuck with any product you order, even if you’re unhappy.

What You Can Expect To Pay

Kratom Connection is quite expensive compared to its competitors, especially when you consider that there are no third-party lab test results available to confirm the quality and no certification from the American Kratom Association (AKA).

All of the kratom powders are available according to the below pricing model:

  • $35.00 for 100 grams
  • $69.00 for 250 grams
  • $125.00 for 500 grams
  • $195.00 for 1,000 grams/1 kilogram

Kratom capsules are more expensive for the same amount of powder. All strains in capsule form are available based on the below volumes and costs:

  • $46.00 for 100 capsules (equivalent to 100 grams of powder)
  • $88.00 for 200 capsules (equivalent to 200 grams of powder)
  • $126.00 for 300 capsules (equivalent to 300 grams of powder)
  • $160.00 for 400 capsules (equivalent to 400 grams of powder)
  • $190.00 for 500 capsules (equivalent to 500 grams of powder)

Accepted Payment Options

Kratom Connection only accepts two payment options: credit/debit cards and eChecks. Unfortunately, customers looking to pay for kratom with Bitcoin, other cryptocurrencies, Zelle, or another payment method will need to turn to another online kratom vendor.

What Other Customers Say About This Brand

Unfortunately, very few reviews are available on reputable sites like Reddit for Kratom Connection.

One user states that the capsules were too potent for his spouse, although not much more information was provided about dosing or strain. Another user states that the quality is good, even though the prices are too high for what you get.

Shipping & Returns

All orders are shipped from Kratom Connection via the USPS Priority Mail, but there is no specific information available about the timeframe for delivery or processing. There is, however, free shipping on all orders over $55 to help keep costs down a bit.

Unfortunately, there is no return policy on Kratom Connection’s website, so it appears that it does not accept returns. You’ll be stuck with your product if you aren’t happy with it, which is another reason many customers turn to other vendors.

Also see: How Does Mail Forwarding Works?

Kratom leaf and flower.

Top 3 Alternative Vendors

Most customers will look for an alternative source for kratom products that provides some kind of confirmation of quality, like lab test results, AKA certification, or a customer satisfaction guarantee. The three companies below provide all three and still maintain equal or lower pricing to most of Kratom Connection’s products.

1. Kona Kratom

Aka GMP Certified yes
Pricing $45.00 — $115.00
Verified Vendor

Kona Kratom

4.95 / 5
Ranked 1 out of 129 vendors

It’s amazing that so many companies insist on charging high prices without proving the quality of their products. There are far too many reputable vendors that have lower prices but maintain high quality, and Kona Kratom does just that.

Not only is there a money-back guarantee on opened and unopened products, but they also provide lab results and offer free shipping on orders over $29.99. Their selection covers most people’s needs and then some, and the customer service is friendly and ready to help.

2. VIP Kratom

Aka GMP Certified yes
Pricing $40.00 — $125.00
Verified Vendor

VIP Kratom

4.85 / 5
Ranked 3 out of 129 vendors

VIP Kratom is more expensive than many other vendors, but they back their products with third-party lab tests and a 100% money-back guarantee. The prices are high because of the extensive testing they put their kratom through — a practice that ensures everything is safe and exceptionally high in alkaloids.

3. Star Kratom

Aka GMP Certified yes
Pricing $35 — $95
Verified Vendor

Star Kratom

4.9 / 5
Ranked 2 out of 129 vendors

Star Kratom has less selection than the previous two, but their prices are amazingly low and still high quality. They also offer a money-back guarantee and some of the fastest shipping around.

The kratom is lab-tested for purity and potency, so you know you’ll only receive the best.

Final Thoughts: Questionable Quality & Prohibitive Prices

Even though Kratom Connection is generally trustworthy, and most reviews online state that its products are potent and of decent quality, the company lacks the affordability it promises on its About Us page.

If the cost was justifiable, it would make sense. Still, Kratom Connection doesn’t provide third-party lab results or a customer satisfaction guarantee to back up its offerings. The company isn’t accredited by the American Kratom Association (AKA), a necessity in many kratom users’ minds.

Suppose you’re willing to give this company a shot despite the abovementioned downsides. In that case, the Red Bentuangie and Green Hulu Kapuas are among the vendor’s most popular and sought-after strains.