Based in Luling, Texas, Big Kratom was a family-owned business that offered capsules and kratom powder. Currently, it appears to be out of business, as its website has deleted its listed products and has been inactive for almost a year.
This store displays a big sign on its website explaining that it is under maintenance, which could explain the lack of products.
It seems it went out of business sometime between May and July 2022 or at least momentarily suspended its online activities. Before this, Big Kratom offered a decent collection of strains at average prices but always lacked information.
Vendor Rating: 1
Big Kratom
Best Alternative Kratom Vendors
Luckily, there are a lot of online kratom vendors that ship to Luling, Texas. If you want to browse huge selections of AKA-worthy and certified products, these are the most recommended kratom stores online.
1. VIP Kratom
VIP Kratom
VIP Kratom offers authentic and premium kratom powder and capsules. This vendor maintains strict quality control standards to ensure its products’ top-notch purity.
This seller goes the extra mile to ensure your satisfaction. In addition to excellent customer support, it offers a 100% money-back guarantee if you are unhappy with your purchase.
Pros:
- 100% money-back guarantee
- Rigorous testing
- Extremely potent products
- Attentive customer support
- Premium grade kratom
- AKA-certified
Cons:
- Expensive
2. Star Kratom
Star Kratom
If you want fast and reliable kratom delivery, check out Star Kratom. This store took the kratom market by storm thanks to its exceptional service and great commitment to the quality and safety of its products.
You’ll find all the classic strains you know and love at Star Kratom. However, be warned that its catalog is less extensive than other stores.
Pros:
- High-quality products
- Free, speedy shipping
- 100% money-back guarantee
- Extensive testing
- Great customer service
- AKA-certified
Cons:
- Limited strain selection
3. Kona Kratom
Kona Kratom
Kona Kratom is one of the most reliable places to buy kratom because of how consistent, high-quality, and committed it is. The store boasts a great selection of strains, both classic and rare.
In addition, all products from this vendor display unique potency and are tested for added transparency. For extra convenience, it offers free shipping on orders over $29.99 — and I guarantee its products are so good that you’ll get more than that.
Pros:
- Vast strain selection
- Competitive prices
- 100% money-back guarantee
- Third-party lab results available
- Free shipping on orders over $29.99
- Great customer service
- AKA-certified
Cons:
- Slower shipping than some vendors
Was Big Kratom Legit?
Big Kratom was legit, but there are several reasons to believe its products were unreliable.
First of all, the American Kratom Association (AKA) had not approved it. While there are reliable vendors who are also not certified by the association, Big Kratom did not show any lab tests and did not appear to be very committed to transparency.
In fact, this vendor has a rather lackluster lab testing section on its site. There is one paragraph where it lists the tests it supposedly performed on its products without much further explanation or evidence.
Pros & Cons
| Pros | Cons |
| Decent product selection Competitive prices Informative blog | Not AKA-approved No lab tests available Poor packaging |
About the Company
Big Kratom was founded in 2018 in Luling, a small town between Austin and San Antonio. This vendor offered more than ten strains of kratom powder, including a few particular varieties such as Yellow Bali and Green Kapuas Hulu.
Currently, its online store shows no kratom powder or capsules. A quick search on archive.org helped me confirm that everything looked normal until May 2022, but in July, all the products disappeared and never came back.
This matched the banner warning that the site was under maintenance. I don’t know what happened between May and July 2022, but evidently, it has not been resolved to this day.
My guess is that the store went out of business, probably due to poor online brand recognition.
Big Kratom Product Reviews
This vendor sold kratom powder and, supposedly, capsules. Its powder selection was pretty decent, although it did not appear to be tested and did not display any information on its packaging.
Among the strains it offered were:
- Green Borneo
- Green Jongkong
- Green Maeng Da
- Green Elephant
- Gold Bali
- Red Bali
- Red Maeng Da
- Super Green Kratom
- White Borneo
- White Indo
- White Maeng Da
- Yellow Bali
As for the capsules, I could not retrieve any trace of which ones it offered. Its page mentioned that it offered Green Maeng Da, Green Malay, Green Indo, Yellow Borneo, and Red Malay capsules, but I think its online capsule catalog has always been empty.
What You Were Expected To Pay
Big Kratom’s prices were inconsistent. You could get 25 grams of powder for $7.50, which is relatively cheap, but 250 grams would cost you $45, which is high, especially for kratom, without proof of being tested.
One would expect that you would be proportionally better off buying larger quantities. For reference, buying 250 grams from recognized AKA-certified vendors such as Star Kratom costs $35.
Accepted Payment Options
According to its website, Big Kratom accepted all types of debit and credit cards and money orders. In addition, Big Kratom claimed to offer secure payment through an SSL certificate that encrypted all transaction data.
What Other Customers Said About This Brand
Big Kratom has no mentions on Reddit, although many customers left some positive comments on Google. The most recent reviews are three years old, which supports the idea that this vendor went out of business.
User Bethany Leasure stated, “Amazing customer service, great prices, and the quality is amazing. USPS lost my package, but Big Kratom contacted me and resent my package at no cost to me.”
Similarly, client Crystal Bailey said, “I have tried a lot of different vendors and Big Kratom is the best by far, they have a great quality product, excellent customer service, fast shipping, and very reasonable prices.”
I also found some old reviews on its site that are no longer there. Most of them highlighted the quality of their products.
Shipping & Returns
Big Kratom offered up to 30 days to return your product, but it had to be unopened and in the same condition as when you received it. After inspecting the returned product, Big Kratom would reach out to you and notify you of your refund.
Final Thoughts: Out of Business, So Our Thoughts Don’t Matter
Big Kratom was established in 2018 in Luling, Texas, and specialized in selling kratom powder and capsules. Currently, its online site does not list products and has been inactive for about a year, so it is safe to say that it went out of business.
Until 2022, this store offered a decent number of strains, some quite unique. However, Big Kratom displayed a total lack of information about its kratom, both on its site and on its packaging.
Big Kratom was never certified by the AKA and did not allow public access to any lab results, so the quality and purity of its products are unknown.
If you live in Luling, there are many other vendors online where you can find quality, tested products and even free shipping. I recommend checking out VIP Kratom, Star Kratom, and Kona Kratom.
