Vendor Rating 4.5
Taunton Bay Soap Company
It was relatively early during this review that it became evident that Taunton Bay would quickly make it onto the top of the list in my books. The company does everything right and then goes above and beyond to produce an incredible shopping experience.
Not only are the products high-quality and consistent, but they’re also often rare and tough to find.It’s hard enough to source these herbs from anywhere; when you do, they’ve often been sitting in some dinghy storage room for years. Not so here.
The customer service is impeccable and answers questions promptly, making you feel like a truly valued customer. All staff is incredibly talented and knowledgeable, and each fulfills a vital niche in the whole Taunton Bay ecosystem. The website introduces you to the team members, making the company very personable and relatable.
About the Company
Having spent eight years in business, Taunton Bay Soap Company is no stranger to the online marketplace. Taunton’s store is run by folks who are “consumers — just like you!” They say they’re just as familiar with the frustrations of trial-and-error blind buying from new vendors and suppliers.
Who are “they?” The store is co-owned by Norman and Veronika. Veronika is a mother of eight and a highly creative herbalist who loves to blend teas and soaps. She’s a pillar of the company and often offers assistance wherever possible.
Norman has been with the team since 2015 and helps with the wholesale business, and is a regular kratom advocate, working with the AKA to help keep kratom legal. He also spends time bringing the Word to the people as a pastor at his local Ashville church when he’s not caring for his five kids.
However, these two co-owners are just some of the company’s employees. There’s a whole team of family-oriented people fully invested in the company, working together as a great machine.
With about a dozen people working here (including a gardener that supplies many of their herbs), they pride themselves in locating and stocking the highest-quality goods on the web. They offer a selection of kratom and hemp-related products (mostly CBD) and numerous hard-to-find ethnobotanicals such as Muira puama.
Renowned for its quality customer service and high quality, the Taunton Bay Soap Company stocks enough variety to attract return customers from all walks of life.
They are an AKA GMP-certified vendor with a pretty good reputation across the internet. Their customer service is highly esteemed, and they’re happy to help customers with any questions or qualms.
- Kratom is lab-tested with results posted
- Detailed information on how to read kratom lab results
- Offer kratom gummies
- Competitve prices
- Huge assortment of innovative herbal products
- Knowledgeable and dedicated employees
- Good customer service and willingness to communicate with customers
- No returns on opened products
- Shipping can take longer than some other companies
- Only accepts credit cards
Taunton Bay Soap Company Product Reviews
The company has a huge assortment of products for sale. Kratom hardly constitutes the majority.
By the time you’re done shopping, you’ll likely have a cart filled with exotic herbs, many of which work great when combined with kratom; others are fantastic for improving overall health and well-being.
Kratom Leaf Powder
Kratom powder is the most common form of the herb, and Taunton Bay offers a decent enough selection of strains. Not large by any means, but there’s enough variety to keep most people happy. There are even a handful of intriguing blends — here are my personal favorites.
Taunton Bay Chill Mix
This delightful mix of red and green is a classic kratom combination that works great if you take it toward the end of the workday. The green kratom provides enough stimulation to hammer through the last bit of your assignments, knowing that you’ll have relaxation and the comfort of red kratom to look forward to.
The chill blend is perfect if white strains are too stimulating or you want to calm your anxiety but still need energy. This is one I like to keep on hand because it’s great for any time of the day (unless you’re headed to bed) and I love the focus it gives me.
Taunton Bay Rainbow Mix
This mix combines their different Maeng Da strains. The result is a whole experience due to a balanced blend of all the various alkaloids.
Some people find that mixing the three strains is somewhat redundant as it nullifies the benefits of taking them individually. Others find that they synergize quite well and produce a much more powerful experience than any strain on its own. I’m not sure I agree it’s more potent, but it is a strong, balanced mix. It’s energizing and still good for pain.
This blend combines three different strains: white, green, and yellow. We’re not sure what is included because yellow kratom is also a blend (generally red and white, although some vendors create their own mixtures).
The result is a powerful and profound mix of different effects — for me, it’s mostly euphoric and energzing.
Kratom capsules are a more expensive but palatable way of taking kratom. For many, the tradeoff of a higher price is well worth risking so much of a speck of the criminally disgusting powder touching their tongues.
It’s normal for some companies to add a few bucks — it takes a fair amount of time to pack kratom into capsules, even with a capsule filling machine, which Taunton Bay also sells.
This bottle contains 60 or 120 capsules, each containing approximately 500 mg of kratom powder. You can choose Red, Green, or White Maeng Da, Yellow Vietnam, or their Rainbow blend.
This bottle contains 120 capsules; you can choose red, green, or white. These are a blend of strains according to each vein color. Each capsule contains about 500 mg of powder.
These capsules come in a reusable jar and come with a collection of gemstones, all packed in a decorative mesh bag — a perfect gift for kratom lovers. There are 60 capsules, and you can choose red, white, green vein, or a blend of the three.
Kratom extracts are highly potent and come in various forms, usually powders and other products, like tinctures, gummies, and other edibles. In the case of Taunton Bay, their only extract aside from a liquid shot is their gummies.
Their Beetle Juice Shot is overpriced and interestingly named but offers customers a 45% mitragynine content and about 198 mg of kratom alkaloids in the 100 ml bottle.
Gummies come in Tropical, Mojito, Peach Mojito, Raspberry, and Green Tea flavors. The packages contain a mix, but you can call in an order if you want specific flavors. They cost over $1 per piece, and the packs come in multiples of 5.
Taunton Bay offers a variety of other products for the herbal enthusiast, including:
- Looseleaf and bagged herbal teas
- Skincare products such as hydrating lotions or eponymous soaps
- Tea-making supplies such as tea balls and strainers
- Ethnobotanical herbs are available crushed, in powder form, or capsules. One of the best collections of hard-to-find psychoactive and powerfully medicinal/spiritual/mood-boosting herbs I’ve ever seen.
- Sage and smudge sticks
- Veggie caps and a capsule machine. If you’re tired of paying top-tier prices on your caps, then pay the one-time $20 fee for a capsule machine
- Incense and incense-burning supplies
- Locally-made herbal tinctures
They are not only legit but also one of the best companies online for sourcing ethnobotanical herbs. Kratom is but a small section of this website that’s packed to the brim with high-quality herbs from all over the planet. Sometimes this can be a concern if the company is only trying to make a profit. Taunton Bay has a passion for herbs and the impact they can have.
Taunton Bay Soap Company is a great place to start if you’re searching for effective and powerful herbs offered by Mother Nature. I’ve ordered from the a few times now and have appreciated their quick shipping and wonderful products. They have one of my favorite blends of all time — and many others that I look forward to testing out.
Their homemade tinctures are up to par with the standards of Western Herbalism, and the site owners are clearly educated in this regard. Not only do they supply quality herbs and teas, but they also offer all the tools that you need to enjoy them to the maximum.
Their AKA and GMP certification reaffirm that they’re a top-notch vendor and stand above some of the competition in terms of quality and supply.
The prices for their kratom powder start out somewhat high but are on the low end of average as you reach higher amounts.
- 60 g: $12.95
- 125 g: $18
- 250 g: $25
- 500 g: $45
- 1000 g (1 kilo): $87
Their gummies are quite affordable, costing only $5.50 for 5. With each containing 15 mg of mitragynine, you’re getting 75 mg total, making these significantly cheaper than the extract.
The capsules are also priced about average, which is usually expensive. Each capsule has about 500 mg of powder.
- Regular Caps: $12 for 60, $24 for 120
- Choice Caps: $27.99 for 120
- Premium Caps: 60 for $15.99
So, at $24.00 for 120 capsules, you’re paying that price for 60 g of kratom. This is quite absurd, but it’s not unheard of for vendors to charge this same price.
The rest of their products are reasonably priced. Their herbs are often homegrown, which takes a great deal of work, as does the processing involved in making tinctures. Overall, the quality of the stuff you’ll find on this site is a huge step above average, so you can’t expect them to undersell themselves.
You can apply to receive free samples if you’re active on social media. They ask you to post at least two honest reviews.
According to their terms and conditions, Taunton Bay Soap Company only accepts credit cards as payment.
Though no coupons are currently available for discounts, check back to see what’s new.
Taunton Bay is active on all sorts of social media platforms, so there are a lot of customers reporting on their products. Fortunately, most of these reviews are fantastic.
One reviewer on Reddit says that it’s “top notch Kratom. Pain relief 9/10… energy 8/10… packaging and shipment a solid 10/10.”
Another satisfied customer reported on their sample pack containing “4 different strains and some awesome smelling incense. Starburst was very powerful, tread lightly lol. And I love their rainbow it gave me the warm fuzzys and good vibes and smiles.”
These are glowing reviews, but it doesn’t stop there. People on Reddit have ranted and raved about nearly every product at the Taunton Bay Soap Company, with one reviewer saying that they “absolutely love their turmeric & black pepper herbal capsules! Cat’s claw, shilajit, turmeric, pepper… I take one 20-30 minutes before my morning dose and feel amazing!”
Side note: Several of the ingredients in these capsules are known potentiators of kratom. They make it produce stronger and longer-lasting effects, and the fact that Taunton sells them is fantastic.
Even TrustPilot reviews haven’t had anyone say anything negative about the company, with the lowest review being 4/5 stars. And the review (“delivery is spot on… using your products for three excellent years… quality is above exceptional… prices are competitive, and my ol’ bones never felt better.”) makes you wonder if they didn’t mean to hit five stars.
Taunton has also gone out of its way to respond to all of these reviews with gratitude.
To top things off, here are a few reviews from their Facebook page:
- “Love their shops, love their products, and love their prices!! If you haven’t ordered from them, do it now!!”
- “Taunton Bay… is the absolute best. They are so kind and friendly and make sure the product is the right one for you.”
- “Have gone to this company for years… always impressed… love the small messages on the receipt and the packets of information they offer.”
‘Nuff said? As far as reputations go, Taunton Bay seems to be the sort of company you try once and stick with for the rest of your life.
Since they sell more than just kratom and acknowledge the “subjective nature of herbal products,” they don’t offer a satisfaction guarantee. This prevents people from ordering some random herbal product they’ve never tried and complaining about it not working.
They do offer a refund policy on a case-by-case basis. They will almost certainly issue a refund if anything’s missing from your order or damaged during shipping.
If the losses accrued are less than 30 g, rather than reshipping, they’ll make a note to add the equivalent to your next order.
If you have decided you want more security in your order or can’t find the strain you need, fear not. Here are some other vendors that could scratch your itch, and they all offer a money-back guarantee on opened and unopened products.
1. VIP Kratom
If you want to receive the Red Carpet Treatment, then VIP Kratom has you covered. You’ll only find top-shelf kratom here, which comes with a higher price tag.
Still, customers don’t complain about the cost. The quality, fast shipping, excellent customer service, and money-back guarantee keep people coming back for more.
- Consistent, high quality
- Same-day shipping
- 100% money-back guarantee
- Minimum order of 100 g
2. Star Kratom
Like VIP Kratom, Star Kratom is also located in Colorado. Emerging in an environment with so many kratom vendors means that Star Kratom had to go the extra mile to survive, and that they did.
They focus a lot of energy on their customer service and approachability, making them one of the most comfortable vendors to buy from. They also offer super fast shipping, making them appealing to newcomers and veterans alike. Of course, they make sure the quality and prices are right, too. Everything is tested by third-party labs and is extremely affordable.
- Friendly customer service
- Lab tested for quality and safety
- Keeps their quality consistent
- Fast shipping
- Money-back guarantee
- Not a huge variety
3. Kona Kratom
Kona Kratom is a veteran in more ways than one. Their business has been around for eons and shows a unique dedication by visiting the kratom farmers they buy from.
Nowadays, this is almost a regular thing, but when Kona began doing it, it separated them from the rest of the marketplace. It showed the difference between a vendor who claims they’re dedicated to fair trade & good ethics vs. one who actually lives like it.
- Promotes fair-trade and ethical consumerism
- Money-back guarantee
- Wide selection of strains
- Great customer service
- Slower shipping than some companies
If all vendors were forced to do as good of a job as Taunton Bay, there would be less saturation and competition in the market. Why? Because there simply aren’t that many companies that could pull it off.
The pillar of the site is its crew. About a dozen people work together to give Taunton Bay its feel, its informative posts, and its top-notch products. People with this much dedication are hard to find in the kratom industry, which is sad.
Once in a while, you’ll find someone like Cristopher from Cristopher’s Organic Botanicals, whose passion is providing herbal medicine outside of the financial circuit. Or Chris Jepsen of Nu Wave, who personally takes the full day’s journey into deep, rural Indonesia to help his farmers build infrastructure for their village.
Taunton Bay has a dozen people with equal amounts of passion funneling it all into a single website. Each herbal blend is homegrown by a knowledgeable farmer, formulated by an herbalist expert, described by a fantastic author, marketed by a professional e-commerce wizard, and so on.
Remember, though, as fantastic as Tauton Bay is, they aren’t the only company doing remarkable things. Check out our other top vendors if you need more selection or want the money-back guarantee.