Kratom Vendors

Kratom Source USA Review: Consistently Basic

Kratom Source USA is a decent choice for people who like good customer service.

Though shakey at first, the company seems to have ironed things out and managed to maintain a decent following. Is it your best choice? Probably not, but we’ll leave that up to you.

Written by Nigel Ford
Last Updated 1 month ago

Nigel Ford

Medical Herbalist

Nigel is a certified herbalist, avid kratom user, and one of the leading members of our Kratom Vendor Review Board. 

Vendor Rating: 3

Aka GMP Certified yes
Pricing $24.99 — $207.99
Verified Vendor

Kratom Source USA: Consistently Basic

3 / 5
Ranked 72 out of 129 vendors

Kratom Source USA gets a mediocre score because they’re, well, mediocre at best. They are certified by the American Kratom Association (AKA), but other than that, there’s nothing that sets them apart from their competition.

They aren’t necessarily a bad choice — you could do far worse — but the world is full of vendors that would serve you better.

One issue with the company is that there’s no evidence of the lab tests they claim to make.

They also say that you can’t return open products, despite offering a 100% money-back guarantee, so we’re not sure how that would pan out.

About the Company

Kratom Source USA was established in 2016. They don’t have any wild or exuberant mission statement; they want to provide good quality kratom to the many enthusiasts in the country. 

They claim to have strict quality controls by doing serious background checks on the growers and manufacturers in Indonesia. This helps them ensure they’re only buying kratom from farmers who follow similar protocols.

Pros & Cons

Pros
  • Decent selection
  • Allows for bulk purchases
  • Claims to work with farmers to ensure ethical production practices are followed
  • Good customer service
  • Affordable prices
  • AKA certified
Cons
  • Smaller orders are not available 
  • Website is occasionally glitchy
  • Expensive capsules
  • Does not post lab results 
  • Unclear about return policy
  • Hard to find information about the company

Best Alternatives

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Kratom Source USA Product Reviews

Kratom Source USA has enough of a selection to keep most users happy. Here’s a look at what they offer.

Kratom Leaf Powder

The leaves of Mitragyna speciosa are usually ground into a fine powder before consuming them unless you have the fortune to be living in or visiting a Southeast Asian country. Regional and geographical differences may influence the alkaloid content of each kratom tree, which contributes to the seemingly endless number of strains available.

Generally, a newcomer won’t be able to tell much difference aside from discerning the color: white strains are hard-hitting and stimulating, red strains are equally hard-hitting but sedating, and green strains are in-between.

The prices aren’t the best in the market, but they’re certainly not the worst.

Kratom Source USA Green Malay

Green Malaysian Kratom has always been a favorite of mine, although I was saddened to learn that most are not grown in Malaysia. It’s been illegal there since the 50s.

However, for some kratom fanatics, this federal law was nothing more than a new hoop to jump through. They smuggled Malaysian kratom saplings out of the country to be grown in more reasonable regions like Indonesia.

Some vendors say that these cultivars provide us with today’s Malaysian kratom. Others say that this story is nonsense and that all cultivars originated and remain in Borneo, Indonesia.

Crisp, sharp, clear, and euphoric, Green Malaysian Kratom is one of the best for anybody who wants to stay focused and free from boredom. It cuts through social anxiety and improves productivity like nothing else.

Kratom Source USA Red Bali

A true classic and still one of the most commonly-recommended strains for anybody with chronic pain, Red Bali is a great choice. It’s a prime example of what kratom is capable of as a painkiller and a sedative.

Don’t expect to get much done if you take Red Bali Kratom. At small doses, you might be able to get away with a quick burst of energy. Besides that, this strain is full-on sedation at any dose.

Kratom Source USA Yellow Vietnam

While many kratom companies offer yellow strains that are more relaxing, Kratom Source USA says that there’s more stimulating.

The difference in effects and alkaloids comes from how the kratom is dried after being harvested. Different drying procedures produce different alkaloid concentrations and thus change the experience. There’s no such thing as a “yellow-veined” kratom leaf. Yellow kratom is a mixture of red and white kratom strains resulting from drying procedures.

It’s good that they outline the effects in their strains’ descriptions; otherwise, people might be in for a surprise.

Other Strains Offered By Kratom Source USA

One thing Kratom Source does better than many vendors is organizing its strains and products. Everything is categorized neatly by both color and name. For simplicity’s sake, we’ll show you all the strains they offer by color.

Red Kratom

  • Red Bali
  • Red Borneo
  • Red Horn
  • Red Indo
  • Red Indo
  • Red Maeng Da
  • Red Sumatra
  • Red Vietnam

Green Kratom

  • Green Horn
  • Green Maeng Da
  • Green Sumatra
  • Green Vietnam
  • Super Green Malay

Gold Kratom

  • Yellow Vietnam

White Kratom

  • White Horn
  • White Maeng Da
  • White Sumatra
  • White Vietnam

Horned Leaf Kratom (because horned is a color?)

  • Green Horn
  • Red Horn
  • White Horn

We’re not sure why these strains have their own section on the site. Not only is horned not a color but all of these strains are already listed in other sections.

Kratom Capsules

Kratom capsules are a great way to avoid the relentless process of dosing your kratom. They relieve you from having to fiddle with loose powder, spoons, and the uncertainty of not knowing the dosage you’re taking.

Doses are pre-weighed and measured already. Keeping a journal of kratom effects and the dosage you’re taking is one of the best ways to learn about the plant, its effects, and how you can taper off it.

Kratom capsules are also often a bit more expensive than powder. However, Kratom Source USA takes this to another level. For the same amount of kratom as you would get for $24.99 when buying powder, you’ll pay $47.99 for capsules.

When you’re paying for kratom capsules, you’re paying for the time invested into getting the powder into the capsules. You can do this yourself, but without a capsule packing machine, it’s a process.

Capsules are available in orders of up to 1,000 grams/capsules each; 250 caps cost $97.99, 500 cost $157.99, and the kilo is a whopping $207.99. You can get capsules in any variety of kratom available on the site.

Is Kratom Source USA Legit?

Although they don’t mention being an actual member of the AKA on their site, it is AKA-certified. People seem satisfied with their kratom, and they’ve certainly been around for a while.

They have a page dedicated to educating people on how to purchase kratom properly without getting scammed, which includes recommending that they look up vendor reviews.

On top of that, Kratom Source acknowledges its imperfections and explains them to the customer.

For example, they acknowledge that being unable to order small amounts is a limitation. But they also explain how and why they decided that bulk orders are best and encourage all users to buy as much as possible to avoid ‘the annoying experience of running out.’

What You Can Expect To Pay

Although they claim on one of their pages to offer “the cheapest kratom in the United States,” this is far from the truth. They’re certainly not the most expensive, but their prices aren’t anything exceptional. If anything, they err on the pricier side.

The prices of the company’s kratom are pretty standard, starting at $24.99 for a hundred grams. All the different strains of kratom powder cost the same price here.

That price depends on how much you buy:

  • $24.99 for a 100-gram bag
  • $47.99 for a 250-gram bag
  • $74.99 for a 500-gram bag
  • $100.00 for a kilo

Their capsules are pretty expensive, though. The same volume, in capsules, costs nearly twice as much, with 100 g worth of kratom capsules costing $47.99.

They do offer free shipping. On their main page, they say that you can enjoy free shipping on orders of $79 or more, but on their Buying Kratom page, they say that the free shipping only kicks in on orders of $149 or more.

You can save an extra 5% off of your purchase if you pay using an e-Check or ACH.

Suggested: What’s The Cheapest Kratom? Save Money on Bulk Orders.

Accepted Payment Options

The site is not entirely clear on what payment methods they accept. For example, as mentioned above, they offer 5% off when paying by eCheck or ACH. Yet there’s no option to pay with either of these methods on the checkout page.

Additionally, they have a page explaining how customers can set up their Bitcoin wallets. The in-depth process concludes with a segment on how to pay using bitcoin by choosing Bitcoin/Altcoin during checkout.

But why? No option allows you to pay with cryptocurrency or choose any alternate payment! The checkout is set to receive credit cards by default and doesn’t allow other choices.

As such, the only way to instigate such payments is to email them.

Kratom Source USA Coupon Codes

Your best bet for getting coupons for this company is to sign up for their coupon newsletter. Until then, you can take advantage of their 8% off store-wide products coupon by entering code DELIVER8.

What Other Customers Say About This Brand

Kratom Source USA made some mistakes initially, resolved them quickly, and has maintained good quality and customer relations the whole time.

From what I can gather, Kratom Source USA initially opened up its doors and made several mistakes, the main one being that they stamped the receipts of customers’ orders right on the outside of the packages.

Though they didn’t mention “kratom,” they would specify the strain names and the amounts. Most people weren’t very pleased with this and lodged complaints until they changed the practice.

Fortunately, customers who gave them a second chance have had good responses. “I think they have learned from their mistakes and have made strides in fixing the problems of yore.”

Since then, their product offerings have been a “solid 9/10,” according to Reddit user u/GrandpaSweatpants. u/DaisyHotCakes says they have “loved every strain that I’ve tried.”

They are also known for giving great returns on missing or damaged goods, whether the fault was their own or the customers’.

One customer noticed he put in the wrong code for a coupon. He emailed the company, and they issued him a custom coupon with the exact amount he would have saved.

Other customers have reported complaints about missing bags of kratom and received coupons for twice the amount. u/marshysnackpack complained about 40 grams missing from a bag and received a voucher to replace it.

On their website, of course, they hold themselves in high favor. They’ve rated themselves 4.8 based on “customer reviews.” However, it’s a good idea never to trust a company’s reviews on their website since they might only post positive ones.

They may not have cherry-picked, and the company really is rated 4.8. Given their reputation for customer service, this isn’t outside the realm of possibility!

Shipping & Returns

Something you’ll undoubtedly want to take advantage of at Kratom Source USA is the free shipping. You’ll need to order at least $79 worth to qualify. However, their Buying Kratom page says the minimum order is $150.

We entered details for a fake order and confirmed that the free shipping kicks in at $79. However, they still aren’t making it easy for you. A 500-gram bag costs just under the qualifying price ($74.95). The smallest thing you can add to your order is another 100-gram bag, so you’ll be sitting at close to $100 if you want to take advantage of the free shipping.

Best Alternative Kratom Vendors

If Kratom Source doesn’t strike your fancy, that’s fine. Everyone’s different, and everyone’s got different preferences. If you don’t like the appeal of Kratom Source, we can bet that one of these other top vendors will satisfy you.

1. VIP Kratom

Aka GMP Certified yes
Pricing $40.00 — $125.00
Verified Vendor

VIP Kratom

4.85 / 5
Ranked 3 out of 129 vendors

Imagine the president of the United States going to buy kratom at an everyday brick-and-mortar shop. It’s just not going to happen. VIP Kratom would be the place for the president to shop; likewise, it’s the best vendor for anyone with incredibly high standards.

The prices are somewhat higher than average, and you can’t buy small orders; the smallest size is 250 grams. Aside from that, buying from them ensures your status as a true kratom connoisseur.

Pros:

  • Top-shelf kratom
  • Money-back guarantee on opened products
  • Fast shipping
  • Good customer service

Cons:

  • Expensive
  • Smallest order size is 250 grams

2. Star Kratom

Aka GMP Certified yes
Pricing $35 — $95
Verified Vendor

Star Kratom

4.9 / 5
Ranked 2 out of 129 vendors

Star Kratom came onto the scene to provide a fantastic service to their customers, and they’ve done so without a doubt. Their kratom is good quality, affordable, and consistent, and the customer service is beyond helpful.

Pros

  • Consistent and reliable
  • Some of the fastest shipping possible
  • Customer-service oriented
  • Offers a money-back guarantee
  • Affordable prices

Cons

  • Sometimes fails to stock common strains
  • Not as much variety as some other sites

3. Kona Kratom

Aka GMP Certified yes
Pricing $45.00 — $115.00
Verified Vendor

Kona Kratom

4.95 / 5
Ranked 1 out of 129 vendors

One of the few kratom vendors with “boots on the ground,” Kona Kratom has traveled to Indonesia and met up with some of the people growing kratom. Doing this allows them to be in the unique position of having access to insider information and helping provide value for the farmers.

They use this info to ensure they’re only getting kratom from reliable sources where workers are treated fairly and follow safe environmental practices. The prices might be steeper, but at least you’re getting what you paid for.

Pros

  • Best vendor for ethical buyers
  • Good selection
  • 100% money-back guarantee
  • Helpful customer service
  • Free shipping on orders over $30

Cons

  • Slower shipping

Final Thoughts: Could Do Better, Could Do Worse

Kratom Source USA isn’t perfect, but they must be doing something right. They manage to keep customers happy.

Whether this means providing entire replacements on orders missing a couple of ounces or changing their business practices so that their customers are happy, Kratom Source is pleased to abide.

Still, some things are in question, such as their satisfaction guarantee and lab results. If you want proof of the quality or a money-back guarantee on opened products, try one of our alternative vendors instead.

We believe there are so many vendors to choose from, why settle for a “3”??